Utility Billing
We do not offer residential tenant accounts. This means the bill cannot be put into a renter's name.
However, we do offer an online payment portal for tenants to pay their bills and get statements sent directly to their email. Commercial tenants do need their own account, and setting up online bill pay is a similar process. For more information on Commercial Accounts, click here.
Xpress Bill Pay is a great option for owners, property managers, and tenants. Users have their own log-in and can easily access their account from the Xpress Bill Pay app.
To set up an account on Xpress Bill Pay, you will need:
- The account number
- The name as it appears on the bill
- Service address
- Current amount due
This information can be provided by your landlord or property management company.
We cannot provide account information because it is considered private. Sewer rights belong to the property owner, and the owner must be notified if the bill is not being paid or if legal actions need to be taken. If you are a property manager and need to verify account information, you must have documentation from the property owner on file. Please submit a Change of Address form, signed by the property owner, with the property management contact information provided.
If you encounter any difficulty setting up your account, please reach out to the portal support line at 800-766-2350
Please use this form if you need to update your mailing address or you are authorizing a property management company to manage your account on your behalf. Please note that the owner's consent is required to authorize a property management company.
Please Fill out this form to request a final billing quote and application for the sale of properties in the District. If you need to verify if a property is within the District boundaries, please call (970) 498-0604 or email info@boxeldersanitation.org.
Irrigation Meter Program For Commercial and Industrial Customers
From March 1 through November 30 non-residential customers may be eligible and benefit from participating in the Irrigation Meter Program for the measurement of the nonwastewater flows during this time period. Facilities with a minimum of 1,000 sq. ft. of irrigated property, or non-discharge activities such as evaporative cooling systems may apply for an “irrigation” or sub-meter to measure non-discharge consumption. The following parameters apply to participation in the program:
- Installation and purchase of the sub-meter is the customer’s responsibility. o Must be a direct read water meter.
- Boxelder staff must inspect the installation. The water service provider may also require an inspection.
- The serial number of the meter will be recorded and an initial read taken.
- The user is responsible for self-reporting irrigation/non-discharge water meter reading monthly, prior to the 15th of the month (to coordinate with the reading from the water service provider) for the monthly credit adjustment. District staff will take periodic meter readings.
- *Note*: If readings are not received prior to the 15th of the month in a given month, you will be removed from the credit program for the remainder of the year. No credit will be given beyond that point.
- No credit is given for metered irrigation use for the time period of December 1 through February 28. Unless you are on a Yearly Program.
- The user is responsible for maintenance and/or replacement of the meter. It is advisable to protect the irrigation meter from freezing.
- If a meter fails and needs to be replaced, the District will need to take the final read of the non-functioning meter and record the serial number and initial read of the new meter. Contact the office before trading out a failed meter.